Welcome to Hareline Fishing Store! These Terms and Conditions govern your use of our website (fishreelsstore.com) and your purchases from our store. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.

At Hareline Fishing Store, we’re passionate about fly fishing and committed to providing premium gear and exceptional service to anglers worldwide. These terms are designed to protect both you and us, ensuring a transparent and enjoyable shopping experience.

1. Acceptance of Terms

By accessing, browsing, or making a purchase on fishreelsstore.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

We reserve the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting to the website. Your continued use of the site after any changes constitutes acceptance of the modified terms.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

  • Provide accurate, current, and complete information during the registration and checkout process
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the website only for lawful purposes and in accordance with these terms
  • Not use our website in any way that could damage, disable, or impair the site or interfere with any other party’s use of the site
  • Not attempt to gain unauthorized access to any portion of the website or any systems connected to the website
  • Be responsible for any charges, taxes, and customs fees applicable to your order

3. Products and Services Description

Hareline Fishing Store specializes in premium fly fishing equipment including:

  • Fly Boxes
  • Fly Lines
  • Hooks & Shanks
  • Reels
  • Rods
  • Tools & Vises
  • Wading Gear

We strive to provide accurate descriptions and images of all products. However, we cannot guarantee that product descriptions, images, or other content are entirely accurate, complete, reliable, current, or error-free. If you receive a product that is not as described, your sole remedy is to return it in unused condition for a refund or exchange, subject to our Returns Policy.

Product Availability: All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If a product is unavailable after you place an order, we will notify you and cancel that item from your order.

4. Orders and Payment Terms

Order Process

When you place an order through our website, you are making an offer to purchase products subject to these Terms and Conditions. We will send you an order confirmation email once your order is received. This confirmation represents our acceptance of your order and forms a binding contract between you and Hareline Fishing Store.

Pricing

All prices are shown in US dollars. We reserve the right to adjust prices at any time without notice. Despite our best efforts, occasionally some items may be mispriced. If we discover an error in the price of an item you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

By providing payment information, you represent that you have the legal right to use the payment method. All payments are processed through secure encrypted channels.

Order Processing

We process all orders within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order ships.

5. Shipping Policy

We ship worldwide except to parts of Asia and certain remote regions. The following shipping options are available:

Standard Shipping

  • Cost: $12.95
  • Carrier: DHL or FedEx
  • Delivery Timeframe: 10-15 business days after shipment

Free Shipping

  • Available on orders over $50
  • Carrier: EMS
  • Delivery Timeframe: 15-25 business days after shipment

Important Note: International customers may be subject to customs fees, import taxes, or other charges imposed by the destination country. These charges are the customer’s responsibility and are not included in the product price or shipping cost. Delivery times are estimates only and not guaranteed.

6. Returns and Exchanges Policy

We want you to be completely satisfied with your purchase. If you’re not happy for any reason, our straightforward returns process is here to help.

Return Timeframe

We accept returns and exchanges for most items within 15 days of your receipt of the product.

Non-Returnable Items

Due to hygiene reasons and product integrity, we cannot accept returns or exchanges on the following items:

  • Hooks & Shanks once opened from original packaging
  • Fly Lines that have been removed from their spools
  • Wading Gear that shows signs of use in water

All returned items must be in original condition, unused, and in their original packaging with all tags attached.

Return Process

To initiate a return or exchange:

  1. Contact our customer service team at [email protected] within 15 days of receiving your order
  2. Provide your order number and details about the product you wish to return or exchange
  3. We will email you a Return Authorization Number and instructions
  4. Package the item securely with the original packaging and include the Return Authorization Number on the outside
  5. Ship the package to: Hareline Fishing Store, 2386 Evergreen Lane, WASHINGTON, US 20005

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service as we cannot be responsible for items lost in transit.

Refund Processing

Once we receive and inspect your returned item:

  • Refunds will be processed within 5-7 business days
  • The refund will be issued to your original payment method
  • You will receive an email confirmation once the refund has been processed
  • Original shipping charges are non-refundable

Exchange Processing

For exchanges:

  • We will ship the replacement item once we receive the original product
  • If the exchange item is of higher value, we will invoice you for the difference
  • If the exchange item is of lower value, we will refund the difference to your original payment method

7. Intellectual Property

All content on this website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Hareline Fishing Store or its content suppliers and is protected by international copyright laws.

You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the website without express written permission from us. The Hareline Fishing Store name and logo are trademarks of our company and may not be used in connection with any product or service that is not ours.

8. Limitation of Liability

Hareline Fishing Store shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use our website or products, including but not limited to reliance on any information obtained from the website or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance.

Our total liability to you for any claim related to these Terms or your use of the website shall not exceed the amount you paid to us in the six months preceding the claim.

9. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our collection and use of personal information as outlined in the Privacy Policy.

10. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions.

Any dispute relating in any way to your use of the website or to products you purchase through the website shall be submitted to confidential arbitration in Washington, except that to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: Hareline Fishing Store, 2386 Evergreen Lane, WASHINGTON, US 20005

Thank you for choosing Hareline Fishing Store. We appreciate your trust in us for your fly fishing needs and are committed to ensuring your complete satisfaction with our products and service.

Tight lines,
The Hareline Fishing Store Team